Thanks for using Piction! Here we describe how we act, use and handle your information when you use our websites, products and services.
When we refer to “we” (or “our” or “us”), that means PICTION LLC and all its wholly owned subsidiaries.
Our headquarters are in Australia but we operate and have offices all over the world. Address details for all Piction offices are available on our Website Contact us page.
We provide an easy-to-use online digital content management platform for organisations that need to store, manage and share digital content. This could include images, videos, audio and documents.
We periodically update this Privacy Policy and will notify you by sending you an email notification of any updates.
We provide an easy-to-use online digital content management platform for organisations that need to store, manage and share digital content. Piction Products can also be used to help store data about usage of content. The information added to Piction Products, either by external visitors providing their contact information or when a Piction Products user adds the information, is stored and managed on either our service providers' servers or the customer’s servers. This information is then used to allow visitors to access content and interact with the organisation. Piction provides the Piction Products to our customers for their digital content management needs.
Our customers use Piction Products to manage digital contents. Piction does not control the content of these systems or the types of information that our customers may choose to collect or manage using Piction Products. That information belongs to them and is used, disclosed and protected by them according to their privacy policies and is not subject to this Privacy Policy. For customers using Hosted Services, we process their information as they direct and in accordance with our agreements with our customers, and we store it on our service providers' servers, but we do not have control over its collection or management. We have no direct relationship with individuals who provide personal information to our customers. Piction acknowledges that you have the right to access your personal information. Our customers control and are responsible for correcting, deleting or updating information they have collected from you using Piction Products. If requested to remove data we will respond within a reasonable timeframe. We may work with our customers to help them provide notice to their visitors about their data collection, processing and usage.
You are free to explore the Website without providing any personal information about yourself. When you visit the Website or register for Piction Products, we request that you provide personal information about yourself, and we collect navigational information.
This refers to any information that you voluntarily submit to us and that identifies you personally, including contact information, such as your name, e-mail address, company name, address, phone number, and other information about yourself or your business.
Personal Information also includes “Navigational Information” where such information can directly or indirectly identify an individual. Navigational Information refers to information about your computer and your visits to this website such as your IP address, geographical location, browser type, referral source, length of visit and pages viewed.
When you use our services or view content provided by us, we automatically collect information about your computer hardware and software. This information can include your IP address, browser type, domain names, internet service provider (ISP), the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, clickstream data, access times and referring website addresses. This information is used by Piction to provide general statistics regarding use of the Website. For these purposes, we do link this automatically-collected data to Personal Information such as name, email address, address, and phone number.
Piction does not knowingly collect or use any Personal Data directly from children on Piction Sites (Piction defines “children” as minors younger than 18). We do not knowingly allow children to order our products, to communicate with us, or to use any of our online services. If you are a parent and become aware that your child has provided us with information, please contact us using one of the methods specified below in Contact Section, and we will work with you to address this issue.
We use the information we collect only in compliance with this Privacy Policy. Customers who utilise Piction Products are obligated through our agreements with them to comply with this Privacy Policy.
We will never sell your Personal Information to any third party.
In addition to the uses identified elsewhere in this Privacy Policy, we may use your Personal Information to:
We use the information collected through Piction Products by our customers for the following purposes:
Our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it. However, we will normally collect personal information from you only where we have your consent to do so, where we need the personal information to perform a contract with you, or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect personal information from you.
If we ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information). Similarly, if we collect and use your personal information in reliance on our legitimate interests (or those of any third party), we will make clear to you at the relevant time what those legitimate interests are.
We post customer testimonials and comments on our Website, which may contain Personal Information. We obtain each customer's consent via email prior to posting the customer's name and testimonial.
We use a variety of security technologies and procedures to help protect your Personal Information from unauthorized access, use or disclosure. We secure the Personal Information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. All Personal Information is protected using appropriate physical, technical and organizational measures.
We'll retain information you store on our Services for as long as we need it to provide you the Services. If you require deletion of your account, we'll also delete this information. But please note: (1) there might be some latency in deleting this information from our servers and back-up storage; and (2) we may retain this information if necessary to comply with our legal obligations, resolve disputes, or enforce our agreements. You can access your personal information by logging into your Piction account.
Piction uses certain trusted third parties (for example, providers of customer support and IT services) to help us provide, improve, protect, and promote our Services. These third parties will access your information only to perform tasks on our behalf in compliance with this Privacy Policy, and we'll remain responsible for their handling of your information per our instructions.
Our Services display information like your name and email address to other users in places like your user profile and sharing functions. When you register your Piction account with an email address on a domain owned by your employer or organization, we may help collaborators find you and your team by making some of your basic information—like your name, team name, and email address—visible to other users on the same domain. This helps us show you teams you can join, and helps other users share content and categories with you.
You can also give third parties access to your information and account - for example, via Piction APIs. Remember that their use of your information will be governed by their privacy policies and terms.
We reserve the right to use or disclose your Personal Information if required by law or if we reasonably believe that use or disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or comply with a law, court order, or legal process.
We use technologies like cookies to provide, improve and protect our Services. For example, cookies help us with things like remembering your username for your next visit, understanding how you are interacting with our Services, and improving them based on that information. You can set your browser to not accept cookies, but this may limit your ability to use the Services.
You have the right to see and get a copy of the Personal Data about you that we maintain as well as to ask us to make corrections to inaccurate or incomplete Personal Data about you. You may have the right to receive data that you have provided to us in a machine-readable format and to transmit that data to another controller. You may also request the erasure of your Personal Data or the restriction of its processing, or object to the processing of Personal Data about you. To seek access to Personal Data about you, to file a concern, complaint, or request for correction, or to opt out of particular programs, please contact us by e-mailing us at [email protected].